Frequently Asked Questions – The Truck Shop

Many drivers and fleet owners in White Hall, Little Rock, and Redfield trust The Truck Shop AR as their go-to repair destination. Our family-owned business has served the White Hall community for more than 40 years, earning a reputation for honest communication, expert repairs, and dependable customer care. With certified technicians and modern diagnostics, The Truck Shop delivers high-quality service with the friendly local touch you deserve.

Your brakes are critical for safety, whether you drive a personal vehicle or a work truck. If you notice squeaking, grinding, vibration, or longer stopping distances, take your vehicle to The Truck Shop AR in White Hall before the problem worsens. We specialize in brake inspection, pad and rotor replacement, and full brake system repair for all makes and models. Drivers from White Hall, Sheridan, and Redfield rely on us to keep their vehicles stopping safely.

Trust must be earned. At The Truck Shop AR we:

• Provide written detailed estimates before any work begins
• Explain repairs in clear straightforward language so you understand what’s needed and why
• Use quality parts from trusted manufacturers
• Show you the problem before doing any repair whenever possible

That is why so many drivers across White Hall and the surrounding areas count on The Truck Shop for honest, reliable service.

Yes — following the service schedule for your vehicle, such as oil changes, filter replacements, fluid checks, and inspections, prevents breakdowns and helps keep your vehicle running efficiently. Think of it like a health check for your vehicle. Our team at The Truck Shop AR can review your manufacturer’s recommendations and help you plan service intervals that match your driving patterns in White Hall and nearby communities.

Oil change intervals depend on your vehicle’s make, model, driving conditions, and how extensively you drive. Many modern vehicles need oil changes every 5,000–7,500 miles. At The Truck Shop AR we will check your owner’s manual and recommend what’s best for your vehicle. Whether you’re commuting in White Hall or driving through Redfield or Sheridan, we’ll help make sure your engine gets the protection it needs.

That light could signal a wide range of issues — from a loose gas cap to engine or emissions system problems. Do not ignore it. Bring your vehicle to The Truck Shop AR in White Hall, and we will run a computer diagnostic scan to identify the cause, explain what’s going on, and recommend the right repair. Acting early can prevent larger (and more expensive) issues down the road.

Don’t wait. Squeaking usually means your brake pads are worn down, while grinding often means the pads are gone and metal is contacting the rotors — both are serious safety issues. Our certified technicians at The Truck Shop AR will perform a full brake system inspection, replace the necessary parts, and get you safely back on the road in no time.

Prices can differ for many reasons: labor rates, parts quality, diagnostic tools, warranty coverage, and how well the vehicle has been maintained. At The Truck Shop AR we believe in fair, transparent pricing — you’ll always know what you’re paying for and why. We explain every estimate and use only trusted parts so you receive both value and reliability.

Repair time depends on the type of work:

• Oil changes, inspections, and minor repairs: often same day
• Brake jobs, alignments, and moderate repairs: usually one day
• Diagnostics and complex engine or transmission work: may take longer if parts must be ordered

We will always give you an upfront time estimate and keep you updated along the way. Our goal is to get you safely back on the road without unnecessary delay.

Yes we do. We stand behind everything we do at The Truck Shop AR. All repairs come with a parts and labor warranty, giving you peace of mind long after you leave our shop. If anything isn’t right, we’ll make it right — that’s our promise to every customer across White Hall and beyond.